Simple, honest pricing.
Every tier includes customization and ongoing support, plus a $199 one-time setup fee. No surprise fees. No long-term contracts required.
$99 / mo
$199 setup · Month-to-month.
What's included:
- Custom FAQ responses (hours, services, pricing, location)
- Answers questions 24/7
- Branded to your business voice
- Live within about a week
- Ongoing support
$119 / mo
$199 setup · Month-to-month.
What's included:
- Everything in Essential
- In-chat booking (works with your current booking system)
- Service and stylist selection
- Booking summary emailed to your team
- Live within about a week
- Ongoing support
$199 / mo
$199 setup · Month-to-month.
What's included:
- Everything in Pro
- Fully branded chatbot personality + name
- Smart upsell suggestions
- Review prompting after positive interactions
- Priority support
Need something more specific?
These two upgrades aren't bundled into any tier — they're available as add-ons because they only make sense for certain businesses.
Stylist Matching
$25/mo
Helps customers find the right staff member based on their needs — specialties, price point, availability. Best for salons with two or more stylists.
Multi-Location
$35/mo
Routes customers to the right location based on their question — different hours, addresses, staff, and phone numbers per location. Best for businesses with two or more locations.
Common questions about pricing.
Is there a setup fee?
Yes — there is a one-time $199 setup fee, charged before we begin. It covers your intake session and the build. Your monthly plan starts after launch.
Am I locked into a contract?
No. Chatbot Smith runs month-to-month. Cancel any time with 30 days' notice.
Can I upgrade my tier later?
Yes. Most clients start on Essential or Pro and upgrade once they see what their customers are asking for.
Not sure which tier is right for you?
Book a free 20–30 minute call. We'll tell you exactly what you need — and if you don't need us, we'll tell you that too.